Shipping Policy

At Maritimer Clothing Company, we take pride in creating quality apparel made for you. Please review our shipping policy below before placing your order.

1. Made-to-Order Products

Most of our products are made to order. This means your order is prepared specifically for you after your purchase is placed.

Please allow 10–15 business days for processing and production before your order is shipped.

Processing times may vary depending on order volume, product availability, customization, and seasonal demand.

Please note: The 10–15 business day turnaround time does not include shipping/transit time.

2. Shipping

Once your order has been completed and shipped, you will receive a shipping confirmation and tracking information when available.

Shipping times depend on the shipping method selected and the destination. Maritimer Clothing Company is not responsible for delays caused by the shipping carrier, weather, holidays, customs, or circumstances outside of our control.

3. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect or incomplete address is provided and the package is returned to us, additional shipping charges may apply to have the order reshipped.

Please contact us as soon as possible if you notice an error in your shipping information.

4. Delayed or Lost Packages

Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier.

If your tracking information shows that your package has been delivered but you cannot locate it, please check with household members, neighbours, and your local delivery carrier before contacting us.

If your package appears to be lost or significantly delayed, please contact us and we will do our best to assist you in communicating with the carrier.

5. Damaged Packages

If your order arrives damaged, please contact us as soon as possible after delivery.

We may request photographs of the damaged packaging and/or products to help us determine the appropriate resolution.

6. International Orders (All Orders Outside Canada)

International customers are responsible for any applicable customs duties, taxes, brokerage fees, tariff's or other charges imposed by their country.

Maritimer Clothing Company is not responsible for delays caused by customs or international shipping authorities.

7. Shipping Costs

Shipping charges are calculated and displayed at checkout based on the destination, package size, weight, and available shipping options.

Any promotional free-shipping offers will be subject to the terms and conditions stated in the applicable promotion.

8. Order Changes & Cancellations

Because many of our products are made to order, orders may enter production shortly after being placed.

If you need to make a change or cancel your order, please contact us as soon as possible. We cannot guarantee that changes or cancellations can be made once production has started.

9. Questions About Your Order

If you have any questions about your order or shipping, please contact the Maritimer Clothing Company team. We're always happy to help.

Thank you for supporting Maritimer Clothing Company!

Made with pride in Atlantic Canada.